Healthcare TechnologyTimeline: 12 weeks
HealthTech Co.: 60% Training Time Reduction with UI/UX Redesign
HealthTech Co.
Outcome
Request a similar solution →What we delivered
Complete UI/UX redesign focusing on user-centered design, simplified workflows, intuitive navigation, and accessibility compliance (WCAG 2.1 AA).
Key takeaways
- Training Time: -60%
- User Productivity: +40%
- User Satisfaction: 4.8/5
- Adoption Rate: +125%
- Support Tickets: -55%
Challenge
Complex software interface required 40+ hours of training. High user frustration and low adoption rate (35%). Needed intuitive design for healthcare professionals.
Solution
Complete UI/UX redesign focusing on user-centered design, simplified workflows, intuitive navigation, and accessibility compliance (WCAG 2.1 AA).
Results
-60%
Training Time
Reduced from 40 hours to 16 hours
+40%
User Productivity
Increase in daily tasks completed
4.8/5
User Satisfaction
Average rating from 2.9/5
+125%
Adoption Rate
Increased from 35% to 79%
-55%
Support Tickets
Fewer user support requests
Services
UI/UX DesignUser ResearchUsability Testing
Technologies
FigmaAdobe XDReactDesign Systems
“Their UI/UX redesign made our software intuitive for first-time users, reducing training time by 60% while increasing productivity.”
Emma Rodriguez
Product Director, HealthTech Co.